Driver Rules for Passengers
- Respect the Driver
- Treat the driver with kindness and respect. Use polite language and avoid any abusive behavior.
- Be Ready on Time
- Be prepared and waiting at the pickup location when the driver arrives to avoid delays.
- No Smoking
- Smoking is not allowed in the vehicle to ensure a comfortable environment for all passengers.
- Keep the Vehicle Clean
- Avoid eating or drinking in the car. If spills occur, please alert the driver.
- Seat Belts Required
- Always wear your seatbelt for safety during the ride.
- Limit Distractions
- Keep conversations to a minimum to allow the driver to focus on the road.
- Respect the Driver’s Vehicle
- Do not touch or adjust any controls without permission, and keep personal belongings within your designated area.
- No Unapproved Passengers
- Only the booked passenger(s) are allowed in the vehicle unless previously approved by the driver.
- Inform of Special Needs
- If you have any special needs or requests (e.g., child seats), notify the driver in advance.
- Cancel or Modify Responsibly
- If you need to cancel or change your ride, do so through the app as soon as possible to avoid penalties.
- No Offensive Behavior
- Harassment, discrimination, or any form of offensive behavior will not be tolerated.
- Payment Compliance
- Ensure that your payment method is valid and that you have sufficient funds before requesting a ride.
- Feedback and Ratings
- Provide honest feedback and ratings after the ride to help improve the service.
- Emergency Situations
- In case of an emergency, follow the driver's instructions and remain calm.
- Respect Personal Boundaries
- Avoid unnecessary personal questions or topics that may make the driver uncomfortable.