Drove User Policy
Effective Date: 2/12/2026
- Acceptance of Terms
By using the Drove app, you agree to comply with these terms and conditions. If you do not agree, please refrain from using the app.
- User Registration
To access Drove services, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- User Conduct
Users are expected to conduct themselves respectfully and courteously while using the app. Harassment, abusive language, or any form of discrimination will not be tolerated.
- Booking Services
When booking rides, rentals, or deliveries, you agree to provide accurate information. Cancellation policies may apply, and fees may be incurred for late cancellations.
- Payment Terms
Payments for services must be made through the app using accepted payment methods. Users are responsible for ensuring sufficient funds are available for transactions.
- Ratings and Reviews
Users are encouraged to rate their experiences. Inappropriate or false ratings will be subject to review and may result in account suspension.
- Privacy Policy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which is available on our website (https://droverides.com/page/privacy-policy).
At Drove, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding data collection, usage, storage, and sharing.
7.1 Data Accessed
Our application accesses the following types of Google user data:
- Profile Information: Includes your name, email address, and profile picture.
- Location Data: If enabled, we access your location to provide location-based services.
7.2 Data Usage
We use the accessed Google user data for the following purposes:
- Authentication: To verify your identity when you log in to our app using your Google account.
- Personalization: To enhance your user experience by providing tailored content and recommendations based on your profile and location.
- Service Improvement: To analyze usage patterns and improve the functionality and performance of our app.
7.3 Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with the following entities:
- Service Providers: We may share data with trusted partners who assist us in operating our app and providing services. These partners are required to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
7.4 Data Storage & Protection
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. Your data is stored securely on our servers, and we regularly review our practices to ensure the highest level of security.
7.5 Data Retention & Deletion
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. You may request the deletion of your data at any time either from the Drove User & Driver apps, Website (https://droverides.com/page/account-deletion), or by contacting us at support@droverides.net (https://droverides.com/ticket). Upon receiving your request, we will take appropriate action to delete your data in compliance with applicable laws.
- Liability
Drove is not liable for any injuries, damages, or losses arising from your use of the app or the services provided. Use the app at your own risk.
- Modifications to the Policy
Drove reserves the right to modify these terms at any time. Changes will be communicated through the app or our website.
- Contact Us
For any questions or concerns regarding this policy, please contact us at policies@droverides.net.